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As a cardholder of the Affinity Credit Union Low Rate MasterCard you can manage your online account through the CUETS online banking platform. In this guide you will find information on how to log in online, retrieve your credentials, or activate your card.
How to Login / Make a Payment
If you own an Affinity Credit Union Low Fee MasterCard you can login to your online account in a few simple steps:
Step 1: Visit the CUETS website and press the ‘Login’ button.
Step 2: Provide your username in the appropriate field and click on the ‘Sign in’ button.
Step 3: You will be able to enter also your password in a new window which will open and then click on ‘Submit’ to access your online account.
Forgot Password / Username
In case you forgot your password, there is a simple procedure you need to follow in order to reset it. Here are the steps:
Step 1: From the login page, click on the ‘Forgot Password’ button.
Step 2: Answer correctly to the challenge questions (established at the time of your first online enrollment) including: your mother’s maiden name and your date of birth. Soon you will be directed to a new page where you can change/reset your password.
Step 3: If you did not manage to reset your password by completing the above step, there is a last option to make use of. You can call this phone number 1-800-561-7849 where a CUETS banking specialist will give you immediate assistance for any problem you may have.
Activation / Registration
In order to use you online account, you will first need to activate your card or enroll in online banking. You can do it from your own computer and it requires just a few steps:
Step 1: After visiting the login page you need to click on the ‘New User/Enroll Now’ option.
Step 2: Enter in the appropriate field your card number (16 digits) and press ‘Submit.’
Step 3: Complete your enrollment to online banking in the next pages by providing all the required information related to your Security Information and your Username and Password setup.