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If you access your American Express Platinum Credit Card account online, you can control your balance and make payments anywhere and anytime. Here we’ll show you how to access your online account, retrieve your credentials and activate your card for using the online banking.
How to Login / Make a Payment
Step 1: From the American Express Platinum Card website click on the ‘Log In’ button at the top-right corner of the window.
Step 2: In the new opened page enter your User ID and Password and then click the “Log In” button.
Forgot Password / Username
If you forgot your User ID or Password, you can retrieve them easily by entering the ‘Log In’ window.
Step 1: Click on the ‘Forgot User ID or Password’ link as shown in the picture below.
Step 2: In the newly opened page, enter your card information including your 15-digit card number and the 4-digit card ID number.
Click on the ‘Continue’ button to retrieve your User ID and Password.
Step 3: Fill in all the indicated fields connected to your User ID retrieval, verification of your ID and update your password.
At each step, complete the operation by clicking on ‘Continue.’
Activation / Registration
Already received your American Express Platinum Credit Card but are having concerns on how to activate your online account? Follow our step-by-step guide below to learn more on the online activation or registration of your new card:
Step 1: From the same login page, click on the ‘Create New Online Account’ right under the ‘Forgot User ID or Password’ link.
Step 2: Enter your card information including your 15-digit card number as well as the 4-digit card ID number. Click on the ‘Continue’ button.
Step 3: You can set up your account preferences as well as customize your card benefits by reading and checking the relevant information and completing all the required fields.
To complete your account activation/card registration click on ‘Continue.’