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The Air Force Federal Credit Union Visa Platinum Credit Card provides you not only the possibility to enjoy the great rewards and lowest fees on the market but also to easily manage your account online. Here, we will show you how to log in, retrieve your lost credentials and set up an online account.

If you already have access to Air Force Federal Credit Union Visa Platinum Credit Card online platform, it is very easy to login and manage your account. This is what you should do:

Step 1: Go to the credit card’s login page, enter your Username and press ‘LOGIN.’ Afterwards you will also be required to introduce your password and your previously chosen security question.

If you forgot your username or password, here is what you should do in order to retrieve them:

Step 1 (Username): Open the credit card’s login page and click on the ‘Forgot Username’ button in order to open the credentials retrieval webpage.

Step 2 (Username): Enter in the required fields your account number, your social security number, your date of birth, your password and click ‘Start’.

Step 3 (Password): Open the credit card’s login page and click on the ‘Forgot Password’ link in order to open the credentials retrieval webpage.

Step 4 (Password): Enter in the required fields your account number, your social security number, your date of birth, your username and click ‘Start’.

If you do not yet have access to online banking, here are the steps you need to follow in order to set up an online account:

Step 1: Go to the credit card’s homepage and click on the ‘Not registered?’ link.

Step 2: In the new window which will open enter in the required fields your account number, your social security number, your date of birth and type Yes for accepting the Terms of Agreement associated to this account (make sure to carefully read them first). Proceed by clicking the ‘Start’ button.

Step 3: Set up your Username/Password, security Questions and introduce a security phrase/picture. After this your registration/activation should be completed.

Q: What is Air Force Federal Credit Union?

Air Force Federal Credit Union, located in Texas, is a credit union under the authority of the National Credit Union Administration which offers many products and services such as savings accounts, consumer loans, credit cards, as well as small business services. It also offers a cash back debit card program. The Union has benefits for its members; that is $3,000 TruStage Accidental Death and Dismemberment insurance policy. It is very well known both in the USA and over the world.

Q: What happens if I have forgotten my previously chosen security question?

It is a bit problematic, because you were the one who chose the security question and secure answer during the registration. There is a chance of updating your secure question by changing the settings of your account. If you are unable to log in to your account, you will need to contact Customer service for further assistance.

Q: What does a citizenship status mean?

Citizenship is the status of a person who is a legal member of a state. A person can have multiple citizenships or be stateless if he/she does not have citizenship of any state. When filling in the application form, there is an option of selecting your citizenship status. You should select U.S. citizen if you are a U.S. citizen by birth or by naturalization.