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With the Animal Friends Visa Credit Card you can now manage your credit, make payments and pay the bills completely online by simply logging in to online banking. Should you have any problems with the login, your password retrieval or the new card activation, here you’ll find more information on how to solve these issues.
How to Login / Make a Payment
Step 1: Access the CardPartner website and introduce in the appropriate boxes your username and password. Press the ‘Sign In’ button to enter to your online account.
Forgot Password / Username
In case you forgot your password the CardPartner website offers a safe method to retrieve it. Here is what you should do:
Step 1: Click on the ‘Forgot Password’ link as shown in the picture below.
Step 2: Enter your User Name or Email Address in the appropriate empty space. Then press the ‘Submit’ button to receive your password.
Activation / Registration
You can activate your card or enroll to online banking for the first time after you receive it in order to be able to access your credit online. In order to do so you need to visit the UMB Bank homepage, which is the main bank supporting the CardPartner organization and from which the cards are issued. These are the steps:
Step 1: Navigate to the UMB Bank website. Find and click on the ‘Enroll online’ button as shown in the picture below.
Step 2: Identify yourself by entering the following information: your account type, card number, the last five digits of your SSN, card’s expiration date and Statement ZIP Code number. In the next window you can authenticate your account, create your Online Banking user ID and password and create a security profile.
Q: What is Animal Friends?
Animal Friends is an organization which began operating in 1943, when a small group of Pittsburgh citizens tried hard to find homes for soldiers’ pets which were left behind since the soldiers had to serve in the war. After the war, they continued to serve as friends to unwanted animals. Nowadays, Animal Friends is a leader in providing comfort of our animals, offering pet-centered solutions and promoting the animal-human relationship. Their aim is to reduce the number of unwanted animals and to provide a lifelong, loving home for them.
Q: What does the CardPartner stand for?
CardPartner is a Visa Rewards card directed by UMB which is designed for non-profit organizations and co-branded partnerships. CardPartner offers a solution to create your own fully branded credit card to supporters and when your supporters make a purchase, they financially support your organization.
Q: What is UMB Bank?
UMB Bank was founded in 1913 in Kansas City, Missouri and it developed into a holding company which offers complete banking and payment solutions. UMB is ranked as one of America's Best Banks and it operates in Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas. The bank exercises trust and knowledge of their customers’ needs in order to be able to advise them.