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With the Affinity Credit Union Low Fee Choice Rewards MasterCard you can manage your online account directly from the CUETS website. Should you have any troubles with the online login, retrieving your credentials, or activating your card, follow our guide below for more information.
How to Login / Make a Payment
If you are already a cardholder you can login to your online account in a few simple steps:
Step 1: First visit the card’s website (CUETS) and then press the ‘Login’ button as shown below.
Step 2: In the new page which will open insert your username in the appropriate field and press the ‘Sign in’ button.
Step 3: The last step for completing your online login is to introduce your password in the next window and click on the ‘Submit’ button.
Forgot Password / Username
Should it happen that you cannot remember your password, there is nothing to worry about. The CUETS website has a secure and clear method on how to reset your password online in a few simple steps:
Step 1: From the login window simply press the ‘Forgot Password’ link.
Step 2: Provide the answers to the challenge questions (established at the time of your online Enrollment) including: your mother’s maiden name and your date of birth. After this, you will be directed to another window where you can change/reset your password.
Step 3: In case you could not manage to reset your password by following the above steps there is a last method you can use. The CUETS has made available this phone number 1-800-561-7849 by which you can reach a bank specialist who can assist you with your password retrieval.
Activation / Registration
If you are interested in using internet banking this card offers you the possibility to take advantage of this amazing option. But first, you need to activate your card online or enroll in online banking. You can activate your card by following these steps:
Step 1: Navigate to the login page and click on the ‘New User/Enroll Now’ button.
Step 2: Enter in the appropriate box your card number (16 digits) and click on the ‘Submit’ button.
Step 3: Provide the answers to the challenge questions related to your Security Information, and choosing your Username and Password to complete your enrollment to online banking.
Q: Who can join Affinity Credit Union?
People who can join Affinity Credit Union are those living or working in Polk, Boone, Story, Marshall, Dallas, Jasper, Madison, Warren, Marion, Adams, Union, Page, Taylor and Ringgold counties. Also, employees of one of Affinity Credit Union's Select Employee Groups and people who are relatives to current members of Affinity Credit Union.
Q: What is a MasterRental?
MasterRental is the benefit of having Affinity Credit Union Low Fee Choice Rewards MasterCard since it includes the coverage for physical damage and theft to a rental vehicle if you have paid for the entire rental transaction via your MasterCard. If you are the cardholder, as the primary renter on the car rental agreement, the Credit Union will also work on your behalf to obtain necessary paperwork from the Car Rental Company and will communicate the reimbursement amount based on the terms and conditions of the program for your particular Mastercard.
Q: What is a MasterPurchase?
A master purchase is the advantage for people using Affinity Credit Union Low Fee Choice Rewards MasterCard, which includes 90-day purchase protection against loss, theft and damage for items that were bought with your Master card. The items that were given as gifts will also be repaired or changed.